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Support Contracts

On-line issue tracking · email · dial-in · telephonic · on-site

Email, dial-in and phone support, systems and network administration, on-site if required. Bika employs an on-line issue tracker for labs to log, escalate and track the progress of issues

Support contracts are for 6 month periods and to maintain support skills and capacity, support packages require minimum commitments from clients

Please contact us at info@bikalabs.com for more information
about our support packages
 

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