Support Contracts
On-line issue tracking · email · dial-in · telephonic · on-site
Email, dial-in and phone support, systems and network administration, on-site if required. Bika employs an on-line issue tracker for labs to log, escalate and track the progress of issues
Support contracts are for 6 month periods and to maintain support skills and capacity, support packages require minimum commitments from clients
Please contact us at info@bikalabs.com for more information
about our support packages