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7.1. Introduction

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Orders can be placed by clients themselves or lab clerks in the lab taking it down telephonically. Orders have only 2 statuses, Pending and Dispatched

The laboratory offers a number of items for sale to its clients. The list of items are defined by the lab manager under Products in the bika setup. These products appear in the list of items that can be ordered when placing an order

A newly placed order is in pending status and can still be altered. Once the order has been fulfilled, the status changes to dispatched and it cannot be edited anymore


 

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