10.9. Lab Contacts

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All the lab contacts available to your lab are added and listed here and editable to lab managers. Each department in the lab (set-up here), has a manager assigned to it, which can be selected from the list of Lab Contacts

In the Analysis Services set-up (covered here), each analysis is linked to a department. When an analysis request is published, the system looks up the responsible manager's contact details and publish it with the results to assist clients with queries

 The signature of the manager is used in printed results certificates

Click on [add new labcontact] to add a new laboratory contact, or click on the title of an existing service to edit it. If you want to delete one, check the box opposite its title and press [delete] at the bottom of the page

Self explanantory: Title e.g. Mr, Mrs, Dr, Miss, etc, Firstname, Surname, Email address, Phone (business),  Fax (business), Phone (home),  and Phone (mobile) for the mobile phone number where the lab contact can be reached

Job title describes the job title of the lab contact
Signature allows a signature in image format (png, gif, jpeg) to be uploaded for use in published report. To select an image, click [Browse] and you can upload an image from your desktop.

Click [Save] to apply your changes

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