Your expertise and attitude continue to impress
I'm really happy to be on board with Bika
Altus Schreuder Chairman South African Wine Laboratory Association

The Bika software is free

Download from www.bikalabs.org under the general public license (GPL)

No license fee applies and the system may be used by any number of users

SaaS hosted LIMS service

Let Bika host your LIMS service off-site · Priced nominally per analysis

LIMS Implementations

Complete project cycles

• Requirement analysis
• Design – delivered as functional user specification
• Installation Bika LIMS & Configuration assistance
• LIMS brand customisation
• Training lab clerks, technicians and managers
• Lab and client manuals, on-line and print files
• Project Management and administration

Upgrades and customisations are optional and individually priced upon analysis

Tailor made customisation

Laboratory specific customisation of the standard modules is quoted for separately per functional specification and includes interfacing downstream legacy and/or accounting systems or upstream interfaces with analysis instruments

Support

Email, dial-in, phone and on-site support per contract. Bika employs an on-line issue tracker for labs to log, escalate and track the progress of issues. See Support Packages

Bika Clients access the tracking system, log and assign issues for high and immediate issue awareness project-wide and often sees early resolution from collective experience

Community tracker Bika users not making use of our commercial support services, may log issues at Sourceforge.net to be resolved by community members and our technical staff when available

The Bika Help Centre provides a wealth of support material such as manuals, and installation guides, How-to documentation, demonstration movies and linked web resources

LIMS Consulting

Project Management and Administration, Business analysis, User requirements, Functional and Database design and specification, Use Case documents, Technical and User documentation and drawings, Project Proposals, etc. Also see the page Bika project management methodology

Training

Additional training. The purchase of an installation includes 1 day training for up to 4 lab users and ½ day for up to 2 lab managers

Data Conversion

This includes uploading data from legacy systems, e.g. clients, analytical services list, results, etc.

Set-up & Configuration

Assistance with lab specific set-up. After training lab staff are able to do this themselves

Bika CMS

Plone hosting, content management systems, services and add-on products

Domain and email administration. Web marketing and analysis

Web sites

Corporate website for the lab, customisation of look and feel of public sites accessed by clients. See Bika CMS · Plone Hosting and Content Management Services for our web content management options for LIMS integration or stand-alone web portals